Stop reporting.
Start fixing.

Postlytix connects every department, finds the revenue you're already losing, and executes the fixes with your approval at every step.

Product Ad Spend CS Tickets Finance Ops / Shipping E-comm
Founding design partners

Become a founding
design partner.

We're looking to onboard our first design partners. You get a full cross-departmental audit and execution, direct access to the founder, and a real hand in shaping what we continue to build.

Become a founding design partner
What we do

One platform. Every revenue lever.

Postlytix doesn't surface problems and walk away. It identifies root causes across your entire organization and executes targeted fixes with your approval, every time.

How it works

From data to execution in four steps.

No rip-and-replace. No new workflows. Postlytix plugs into what you already use and starts finding what's costing you. First findings arrive within 5 business days.

1
Connect your data
Your commerce platform connects by API, and the rest of your stack follows: support, email and SMS, ads, analytics, shipping, returns, subscriptions and payments. Anything without a connector comes in by file upload. No dev work on your end.
2
Analysis across every department
Postlytix reads all of it at once and looks for the connections between systems — the ones no single team can see, because no single team is looking at more than their own.
3
You approve the plan
Every finding arrives as a full report: root cause, the data behind it, projected value, execution plan and risk level. Nothing moves without your explicit sign-off.
4
Postlytix executes
Approved fixes get carried out for you, and you can stop the work at any point. Every action is logged and auditable, and reversible wherever the platform allows.
Crestline Co.Audit 001 · 30 days
287 carrier damage claims, never filed$13,200
203 high-LTV customers, no post-purchase touch$24,100
Margin-negative boot SKU, spend paused$7,200
Recoverable, per month$44,500
One audit of a simulated $1.85M/mo outdoor brand. Crestline Co. is our interactive demo, not a real client result.
The difference

Not another dashboard. An operator.

Every other tool stops at insight. We close the loop from detection to execution, with a human in the loop at every critical step.

Why Postlytix

Built for operators.
Designed to execute.

Postlytix is not a reporting tool. It's an agent that connects to your entire stack, finds what's costing you money, and fixes it, with your approval at every step.

Who's building this

Built by an operator, for operators.

Most revenue tools are built by people who have never had to explain a missed number on a Monday call. Postlytix comes out of years inside DTC operations: the reconciliation spreadsheets, the carrier claims nobody filed, the ad spend no one could tie back to margin. The conviction behind it is simple. AI should be doing that work, not charting it. So every connector, every finding and every executed fix is built by someone who has had to do it by hand, for the people still doing it by hand.
Logan Kouns Founder, Postlytix
Integrations

Connects to the tools you already use.

No new software to learn, no rip-and-replace. Postlytix connects natively to the leading platforms in every category of the DTC stack. Anything else flows in via secure CSV or Sheets upload while new native connectors roll out with our newest brands.

Commerce platform
Shopify, BigCommerce, Salesforce Commerce Cloud, WooCommerce: orders, returns, SKUs, customers
Customer service
Gorgias, Gladly, Zendesk: tickets, tags, damage signals
Email & SMS
Klaviyo, Postscript, Attentive: flows, segments, campaigns
Advertising
Meta Ads: campaigns, ad sets, spend
Analytics & search
Google Analytics 4, Algolia: sessions, CVR, dead-end searches
Ops, returns & payments
ShipStation, Loop Returns, Recharge, Stripe: shipments, returns, subscriptions, disputes
Finance / ERP
P&L, margin data via report export
CSV / Google Sheets
Any data source via file upload
Core capabilities

Four ways Postlytix recovers margin.

Recover
Carrier Claims
Carrier Claim Recovery
Postlytix cross-references your CS tickets against your ops shipping data to find every damage claim that was never filed with a carrier. We prepare each claim, pre-filled with order data and tracking numbers, and get them submitted, so recoverable money stops being written off as a cost of doing business.
  • Scans all CS tickets for damage-related patterns
  • Prepares UPS, FedEx, and USPS claims, pre-filled and ready to submit
  • Ongoing monitoring: new damage tickets get a drafted claim queued for approval
  • Every claim documented so you can verify recovery to the dollar
Actual recovery varies by brand volume, carrier mix, and contract rates.
Retain
Retention
LTV-Based Retention Flows
Finance and behavioral data identify your highest-LTV customers in their post-purchase window. Postlytix checks whether a Klaviyo flow was triggered, and if not, drafts a ready-to-activate sequence based on their purchase history, built for your Klaviyo account. No discounts, education first.
  • Segments by LTV tier using your finance data
  • Cross-references GA4 behavioral signals (repeat page visits = intent)
  • Drafts a ready-to-activate 3-email Klaviyo sequence (day 3, 7, 14) with no copywriting required
  • Re-checked every analysis cycle so future tier-1 customers never slip through untouched
Optimize
Ad Spend
Margin-Negative Ad Spend Detection
Postlytix correlates your Meta Ads spend with SKU-level return rates and fully-loaded margin data. When a SKU's acquisition cost exceeds its margin after returns and restocking, Postlytix flags it with a ready-to-execute pause plan and traces the root cause, usually a product or sizing issue.
  • Calculates true net margin per acquisition: ad cost + returns + restocking
  • Delivers a pause plan for the affected ad sets, executed same day on your approval
  • Drafts the root-cause task for your product team, with full context
  • Sets a return-rate threshold and re-evaluates spend at every analysis cycle
Decisioning
Per-Ticket
Profit-Aware Customer Decisioning
Every incoming CS ticket is evaluated against the customer's full history: LTV, return rate, margin contribution, and support cost. Postlytix recommends the optimal resolution for each ticket, preventing over-refunding low-value customers while protecting your relationship with high-value ones.
  • Tier-1 customers: full goodwill + priority response recommended
  • High-return, low-margin customers: deny free returns, offer exchange
  • First-order customers: prioritize experience over cost while LTV is forming
  • Dormant high-LTV customers: flag for win-back, not just support resolution
Questions about pricing, security, or how execution works? Read the FAQ →

See your revenue
through Postlytix.

Load our interactive demo built on a simulated DTC brand and experience
the full Postlytix workflow: analysis, approval, and live execution.

Interactive demo uses Crestline Co., a simulated DTC brand. Not a real client result.
Return on investment

27x the license fee, in one quarter.

Here's the math on a representative $1.85M/mo brand.

An illustrative example

$44,500 in recoverable margin from a single audit.

Modeled on a representative $1.85M/mo DTC brand with a 22.4% return rate. One cross-departmental audit could surface three fixes no single team had connected.

Figures are an illustrative model to show how the math works, not a client result.

What an audit could surface
287 unfiled carrier claims$13,200
203 untouched high-LTV customers$24,100
Margin-negative boot SKU paused$7,200
Total monthly value recoverable$44,500
Each finding comes with a full root-cause report and an execution plan you approve before anything runs. One example: a boot SKU's sizing-guide error left unaddressed for 8 weeks.
What it would cost (Core tier)
Core license, one quarter$4,999
Commission on what we recover$0
Total paid to Postlytix$4,999
Net result
Recoverable margin, per month$44,500
Across one quarter$133,500
Cost of the license$4,999
Net position if fully recovered$128,501
27x
In this example, one quarter's audit surfaces $27 of recoverable margin for every $1 the license costs. Recoverable is not the same as recovered: what you actually capture depends on which fixes you approve and how each platform responds.
How the pricing works

You only pay when we find money.

No setup fees. No commission. No reconciliation invoice at the end of the quarter. A flat quarterly license, backed by a guarantee that your first audit earns it back several times over.

One flat quarterly license
A single fee covers the full cross-departmental audit, the execution of everything you approve, and follow-through for the rest of the quarter. The number you see is the number you pay.
You approve every action
Nothing executes without your explicit sign-off. You see the projected value and the plan before a single change is made.
Backed by a findings guarantee
If your first audit doesn't identify at least 2x your license fee in annualized recoverable margin, you don't pay. Every finding is documented with its source data so you can verify the number yourself.

See the math
on your own data.

Run the interactive demo, or sign up to have us audit your brand.

Interactive demo uses Crestline Co., a simulated DTC brand. Not a real client result.
Pricing

One license.
Every quarter.

A flat quarterly license covers the full cross-departmental audit, the execution of every fix you approve, and follow-through all quarter. No commission. No per-finding charges. If your first audit doesn't identify at least 2x your license fee in annualized recoverable margin, you don't pay.

Core
$4,999 /quarter
or $16,999/year — save $2,997
A full cross-departmental audit every quarter, execution of every fix you approve, and ongoing follow-through between audits. Best for brands doing $500K–$1M/mo.
  • Full agent access: all 4 core capabilities
  • Up to 5 data source integrations
  • Unlimited findings per audit cycle
  • Human-in-the-loop approval on every action
  • Ongoing execution & follow-through all quarter
  • Full execution audit log
  • Dedicated onboarding call
  • 3 user seats
  • Not included: Direct team access & shared channel
  • Not included: Custom integrations
Most popular
Plus
$8,999 /quarter
or $29,999/year — save $5,997
Everything in Core, plus direct access to our team and our internal agents throughout the quarter, not just at audit time. Best for brands doing $1M–$3M+/mo.
  • Everything in Core
  • Up to 8 data source integrations
  • Direct team access & shared channel
  • Ask the Agent: conversational access all quarter
  • Profit-aware customer decisioning guidance
  • Monthly findings digest between audits
  • Priority execution queue
  • 10 user seats
  • Not included: Custom integrations
Scale
Custom
Annual term, scoped after your first audit
For brands doing $3M+/mo. Unlimited sources, custom integration development, and SLAs built around your stack. Larger brands carry more data and heavier execution, so the license is scoped to your actual footprint.
  • Everything in Plus
  • Unlimited data source integrations
  • Custom integration development
  • Unlimited user seats
  • Dedicated customer success manager
  • SLA guarantees
  • White-glove onboarding
  • Custom reporting & dashboards
Findings guarantee: if your first audit doesn't identify at least 2x your license fee in annualized recoverable margin, you don't pay. That's $10,000 on Core and $18,000 on Plus.
No setup fees. No commission, ever. We onboard new brands in small cohorts to ensure quality.
See the ROI math →
FAQ

Frequently asked questions

When do I actually pay?
Your license fee is due at the start of each quarter, or once up front if you take the annual term. That is the entire price. There is no commission, no per-finding charge, and no reconciliation invoice at the end of the quarter. You always know what Postlytix costs before we find anything.
What does the findings guarantee cover?
Your first audit has to identify at least 2x your license fee in annualized recoverable margin: $10,000 on Core, $18,000 on Plus. Identified, not recovered. We can't guarantee which fixes you'll approve or how a carrier will respond, but we can guarantee we'll find the margin and document every number with the source data so you can verify it yourself. If we miss the bar, you don't pay.
What happens between quarterly audits?
The audit is the start of the quarter, not the whole of it. Postlytix keeps executing and following up on everything you approved, tracks whether each fix actually held, and stays reachable. On Plus you get a direct shared channel with our team and conversational access to the agent against your live data for the full quarter.
Do I need a developer to get started?
No. Postlytix connects to your existing tools via their native APIs and file uploads. Most brands are fully connected within hours of starting, with first findings within 5 business days. No code, no dev resources required.
What happens if I deny a finding?
Nothing executes. Denied findings are logged for your records but no action is taken. You can revisit and approve any denied finding at any time. Postlytix never acts without an explicit approval.
Can I stop an execution mid-way?
Yes. Say stop at any point and nothing further runs. Every step completed before the stop is logged and auditable. Postlytix is built for operators who need to stay in control.
Which platforms do you support?
Postlytix connects natively to the leading platforms in every category of the DTC stack: commerce (including Shopify and Shopify Plus, BigCommerce, Salesforce Commerce Cloud, and WooCommerce), customer service, email and SMS, ads, analytics, shipping, returns, subscriptions, payments, and site search. Anything else flows in via secure CSV or Google Sheets upload, so no stack is disqualified. We're onboarding our first cohorts now and prioritize new integrations around the stacks they run.
Is my data secure?
Yes. Data is encrypted in transit and at rest. Each brand's workspace is fully isolated. We never use your data to train models or share it with other customers. Formal certifications like SOC 2 are on our roadmap as we grow. See our Security page for details.
Still have questions? We're happy to walk you through a live demo on your own data.
Interactive demo uses Crestline Co., a simulated DTC brand. Not a real client result.
Founding design partners

Become a founding
design partner.

We onboard new brands in small cohorts. Sign up below and we'll scope your stack, then run your first full cross-departmental audit within 5 business days of connection. Backed by our findings guarantee: if it doesn't identify at least 2x your license fee in annualized recoverable margin, you don't pay.

Just have a question? Chat with our built-in AI assistant anytime. Tap "Ask our AI" in the bottom corner, or email us at contact@postlytix.com.

Become a founding design partner
Postlytix Demo brand
Idle
Data sources
Shopify
Gorgias CS
Klaviyo
Meta Ads
Google Analytics
Ops / Shipping
Finance
Product
Agent status
Waiting for data
Postlytix Demo Environment
Select a company to begin. Postlytix will connect all data sources, run a full cross-departmental analysis, and surface actionable findings ready for your review and approval.
Crestline Co. is a fictional brand with sample data, for demonstration only.
Crestline Co.
Premium outdoor & adventure gear · DTC / B2C · Est. 2019 · Houston, TX
$1.85M
Monthly Revenue
22.4%
Return Rate
2,847
CS Tickets/mo
Running cross-departmental analysis
Postlytix is scanning all connected data sources simultaneously, cross-referencing patterns across departments to identify margin leaks and revenue opportunities...
Initializing...
Findings (3)
Customer Decisioning
Ask the Agent
3 findings identified. Review and approve each
Each finding includes root cause analysis, margin impact, projected ROI, and a complete execution plan. Nothing executes without your explicit approval.
Critical · unrecovered revenue
287 carrier damage claims never submitted: $13,200/mo bleeding silently
Cross-referencing Gorgias CS tickets against ops shipping data reveals 287 damage-related tickets in the past 30 days where no carrier claim was ever filed. Only 38% of eligible claims were submitted (109 of 396 total). The remaining 62% were processed as brand-funded refunds or store credits. Root cause: CS team handles each case manually and deprioritizes carrier claim filing due to time and process complexity. The carrier portal requires 4–6 minutes per claim. At current volume, this represents approximately $13,200 in monthly recoverable revenue being written off as an operating cost, entirely preventable with automation.
$13,200
Recoverable/mo
2–3 days
To implement
Low risk
Risk level
Execution plan: Connect to Gorgias API → scan and tag 287 unsubmitted damage tickets → auto-generate UPS/FedEx/USPS claim forms pre-filled with order data, tracking numbers, damage descriptions → route to ops queue for one-click submission → create ongoing trigger so all future damage tickets auto-draft a claim within 4 minutes. Requires: Gorgias API key + carrier portal credentials (ops to supply).
Approve to queue for execution. You'll see every step in real time and can stop at any point.
High value · retention
203 high-LTV customers in 14-day post-purchase window with zero touchpoint
Finance LTV segmentation identifies these 203 customers as tier-1 (avg $384 lifetime spend, 4.1 orders each). GA4 behavioral data confirms 78% of them returned to a product page post-purchase, a strong repeat-purchase intent signal. A Klaviyo flow audit shows no post-purchase sequence was triggered for any of them. The 14–30 day window after first order is where repeat-purchase behavior is formed. Industry benchmark for this LTV tier with a single education-focused, non-discount touchpoint: 31% repeat rate within 60 days. Postlytix recommends product education content, not a discount, discounting here trains margin erosion and devalues the brand.
$24,100
Projected LTV recovery
1 day
To implement
Very low
Risk level
Execution plan: Postlytix drafts a 3-email Klaviyo sequence (day 3 / 7 / 14) customized to each customer's product category and purchase history: gear care, community content, complementary product discovery. No discounts. Routes to your Klaviyo for one-click deployment to the 203-customer segment + sets as an ongoing flow for all future tier-1 entrants. Requires: Klaviyo API key.
Approve to queue for execution. You'll see every step in real time and can stop at any point.
Optimize · ad spend
Trail Boot SKU CL-7732 is margin-negative: $7,200/mo in ad spend actively destroying margin
Meta Ads data shows $7,200 invested in SKU CL-7732 (Trail Boot, all colorways) over the past 30 days. Returns data shows a 41% return rate on this SKU, with 74% of returns citing "runs small / sizing issue." Product team data confirms a sizing guide update for CL-7732 was flagged 8 weeks ago and remains unaddressed. After factoring return shipping ($18 avg round-trip), restocking labor ($4.20/unit), and full refund value, every acquisition on CL-7732 generates a net margin of -$12.40. Crestline is actively paying Meta to acquire customers it loses money on, while the root-cause fix (a sizing guide update) sits in a product backlog.
$7,200
Wasted spend/mo
Same day
To implement
No risk
Risk level
Execution plan: Pause all CL-7732 ad sets in Meta Ads Manager via API immediately → file Asana task to product team: "Update CL-7732 sizing guide, all variants need measurements. Blocking ad re-enable." → set automated re-enable monitor: if 30-day return rate on CL-7732 drops below 18%, notify marketing + ops to re-evaluate spend. Requires: Meta Ads API token + Asana API key (or Slack as fallback).
Approve to queue for execution. You'll see every step in real time and can stop at any point.
Executing...
Initializing...
✓ Execution complete
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